Returns & Exchanges

At 800Flower, we strive to ensure your floral arrangements and home decor arrive in perfect condition; if you are not completely satisfied, we offer a 7-day return window for non-perishable items.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team within 24 hours for perishable flowers or 7 days for home accessories to begin the return process.

• 2.
  Provide Documentation

  Submit a clear photograph of the item and your order confirmation number to help us assess the condition of your delivery.

• 3.
  Prepare the Item

  Ensure home decor items are placed back in their original packaging with all tags attached to qualify for a full refund or exchange.

• 4.
  Receive Refund or Replacement

  Once your return is inspected, we will process your refund to the original payment method or dispatch a fresh replacement immediately.